Contact Us

Frequent requests:

Where can I find Heiner's products?
Click here for our product locator.

Where can I get coupons?
We do not honor coupon requests. Check at your local store for current offers.

Call or use the form below to share your thoughts and questions about our products. Our Consumer Hotline is open from 8:00 a.m. to 8:00 p.m. (EST), Monday-Friday, and can be reached toll free at 1-800-984-0989.

If you correspond through email, please note that we cannot guarantee a response by email; however, we'll do our best to respond by telephone or traditional mail. We ask for all customers' telephone numbers, as we may need to call you to obtain specific information in order to answer your request.

Bimbo Bakeries USA
Consumer Relations Department
P.O. Box 976
Horsham, PA 19044

For urgent inquires (such as food safety issues), please contact our Consumer Hotline at 1-800-984-0989.

If calling after the normal business hours, there is after-hours answering service that will assist you.

Product Information: Please fill out this section so that we can help you more quickly.

Below is an example of how to read the numbers off the package.